CONSULTING SERVICES – BUSINESS MANAGEMENT SOFTWARE
The associates at Sophix Solutions collectively have decades of experience working with organizations to implement and support business management software solutions. Our commitment to excellence begins in the initial requirements analysis of a project and continues on through post-live support. We have industry specific software solutions for a wide variety of industries. Our cross-industry experience has challenged us to think “outside the box” when designing the application configuration for our customers. This vast exposure has also enabled us to leverage our system application knowledge and apply it to other customer situations to reduce the overall time to implement our business management software solutions. The end result is that our streamlined methodologies enable us to provide a lower Total Cost of Ownership (TCO) for the software solutions we implement.
The initial phase of our process incorporates a detailed needs analysis that will identify an organization specific software requirements.
The second phase of a project is the physical installation of the software, data migration from the legacy system and software configuration.
Dynamics can be modified per specific customer requirement. Modifications to the software can range from simple to complex. Simple modifications may incorporate changing the field names, whereas more complies modifications may incorporate the entire ‘re-write’ of a module to match a company’s exact business process.
Dynamics can be integrated with other applications per specific customer requirements. Integrations can range from simple to complex. Simple integrations may incorporate importing Payroll summary data from an outside Payroll Service into the Dynamics GL, whereas a more complex integration may incorporate integration between a customer’s existing eCommerce web site and the Dynamics Sales and Inventory modules.
Training and Testing
The final phase of a project is the end-user training, parallel testing and report writing. Throughout all phases of the project, we adhere to a project management approach that establishes consistency and continuity for the project team.
Post Implementation Support
Following the successful implementation of a business management software application, we continue to provide our support through hosting user group meetings, publishing product-specific newsletters, offering phone/e-mail support plans, installing software updates, providing on-going system training and year-end assistance.